RAPID RE-HOUSING WORKFLOW

1. REFERRAL
   

1. Receive referral from Centralized Intake (CI) through CMIS and email.
2. Contact client.
1. Explain provider’s Rapid Re-Housing (RRH) process.
2. Request client information.
3. Schedule clients’ intake.

2. INTAKE
   

1. Meet with client and complete all necessary intake paperwork. 

CMIS DATA ENTRY

1. BACK DATE MODE
   

1. Set Back Date Mode to date and time of intake meeting with client.

2. CLIENTS MODULE/CLIENT SUMMARY
   

1. Clients referred by CI will already have a profile in CMIS.
2. Accept RRH Referral from “Outstanding Incoming Referrals” on the Client Summary tab.

3. CLIENT PROFILE
   

1. Review clients’ Universal Data Elements (UDEs) and update, if needed.

4. HOUSEHOLDS
   

1. Check that all household members being enrolled into RRH program are linked under a household. If not, add additional household members now.

5. RELEASE OF INFORMATION (ROI)
   

1. Add two Releases of Information (ROIs) for all household members under: 1) the Parent Provider, and 2) the specific RRH project the client is being served by.
   
1. If client ends up utilizing multiple RRH sources, additional ROIs would need to be entered for each specific project the client is enrolled under.

6. ENTRY/EXIT – PROJECT ENTRY
   

1. Click “Add Entry/Exit”.
2. Select all household members that are being enrolled in the RRH program.
3. Add an Entry/Exit under the specific RRH project (“Provider”) that the client is being served by.
4. Review/Update the Entry Assessment, as needed.
1. All assessment questions (living situation, income, non-cash benefits, insurance, disability) should reflect the clients’ situation as of their date of intake.

7. DURATION OF PROGRAM STAY
   

1. Case Management tab – add clients’ case manager.
2. Case Plans tab – upload files relating to client’s case management.
3. Interims – record changes in a client’s information throughout their program stay.
1. Housing Move-In Date (HMID) – Through an interim, add HMID for all household members once they move into permanent housing.
2. Annual Assessment – Needs to be added annually through an interim for clients enrolled in program for 365 days or more.
4. Clients can be enrolled under multiple RRH Providers if they are receiving funding from them.
1. If one RRH program is CoC-funded, the Entry and Exit Dates will have to encompass the entire time range that the client was served.
2. If the later RRH enrollment is not CoC-funded, a second HMID will have to be entered to match the date of the new enrollment's Start Date.

8. PROJECT EXIT
   

1. Clients are to be exited from the RRH project when they stop receiving RRH assistance.
2. Select all household members exiting the project.
3. Select the "Reason for Leaving" and "Destination" that best reflects client’s situation.
4. Update the Exit Assessment with any information not collected at Entry or through an Interim.