Exit Destinations

Exit Destinations

Introduction.

This article has been created to provide some additional details about the Exit Destination data element, which is completed when a client is being exited from a project in CMIS. Housing Alliance Delaware understands that a client may not give a clear answer on where they are going once they leave the program, but the agency staff person should do their due diligence during exit to make sure that they understand the outcome of the client's stay with the program and put it into CMIS as accurately as possible.

Discrepancies in Exit Destinations compared to the rest of the potential data in a client's file may impact program-level and system-level reporting. It does not make logical sense to exit someone from a shelter to a permanent living situation when an agency is enrolling them into another shelter within the next few days. The System Performance Measures, specifically, rely on accurate Exit Destinations to better understand the flow of clients through Delaware's homeless response system.


Exit Destination Data Element.

It is important to remember that the client’s Exit Destination is about where they are staying, not necessarily about why they are staying there. The destination will depend on the specifics of the situation, but it is important to select a destination response that reflects the true nature of the client's situation.

Here are some key questions to ask when you don’t know what destination to select:

  1. Is the destination a place meant for habitation?
  2. Does the client have a lease or rights of tenancy? 
  3. Is there a time limit associated with their stay?

Examples.

Joining the Military/Leaving for College/Job Corps

Is the client moving into a dorm or military housing?

·        They can select “Rental by client with ongoing housing subsidy” and then the “Rental by client with other ongoing housing subsidy", depending on the response.

This is because these types of housing are not owned by the client, have rental agreements, and are considered to have financial value.


Attending School

Is the client moving in with a relative while attending school?

·        They can select “Living with Family, Permanent Tenure”.

·        This is because they can stay as long as needed to complete their education.


Truck Driver (Long-Haul)

Does the person use the truck to sleep while on the road?

·        This would be considered “Place not meant for human habitation” even is it is a sleeper cab intended for that purpose.

·        If a sleeper cab has extraordinary features, like washing facilities, toilets, and cooking facilities, an alternative exit destination may be used.

·        If the truck is not used for sleeping while on the road, where would the person sleep instead? In a hotel/motel? Double up with friends/family? It may be that these other places are the right answer for living situation, so further questioning may be needed.


Staying with family during Housing Navigation (RRH/PSH)

Did your client tell you that they are going to stay with family until they locate housing (through Rapid Re-housing or Permanent Supportive Housing)?

·        This would be considered “Living with Family, Temporary Tenure”.

This is because the client is expecting to move into housing of their own during this process. Staying with their family members is not their long-term housing plan and is not meant to be permanent.

Please also remember that those who have resources to stay with others during this process may benefit from Diversion as opposed to Rapid Re-housing.


Determining Permanent vs Temporary Family or Friends Destinations

There is no specific timeframe used to differentiate between “permanent or “temporary”.

The determination should be made based on whether the situation reflects family reunification or whether the family member or friend has placed any limitation that indicates the stay is intended to be temporary (e.g., a specific time limit).
If the client indicates that there is no time limit on their stay, it would be appropriate to select that they are moving in with their friends or family with a  “permanent tenure”.

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