CMIS Password Resets

This article outlines how Agency Administrators in CMIS can manually reset passwords for end users in their agency.

Additionally, CMIS end users can contact Housing Alliance Delaware for a manual password reset.

1. Access the Admin module of CMIS using the menu bar. On the Admin Dashboard, select User Admin.

2. Click the "Search" button for all CMIS logins under your agency to appear. Additionally, you can use the Search bar to type a part of the end user's first or last name to narrow the search results.

3. Click the pencil/edit icon next to the user whose password must be reset.

4. In the User Information tab:

      1. Consecutive Bad Logins - Reset if there is a red 3 in the row by using the "Reset" button.

      2. Use the "Generate Password" button to open the password text field.

      3. Type the new temporary password that the end user will use to log into CMIS with.

      4. Click "Save & Exit".

5. Send the temporary password to the end user for them to access DE-CMIS. When successful, a "Password expired" prompt will appear upon first login. The end user will use this page to set their new password.

• Related Articles

• Passwords: Issues with Logging Into CMIS

  INTRODUCTION. This brief article shares ways that a CMIS end user can troubleshoot issues that they may be experiencing when trying to log into CMIS. When an end user is unable to log into CMIS, there are four different levels of how to address the ...

• FY25 CMIS Documentation

  Please see the attached documents to this article, to have access to and reference the most recent version of CMIS documentation made available by Housing Alliance Delaware, CMIS Lead Agency. Newer versions of the listed documents may be uploaded to ...

• Onboarding New CMIS Users

  Q: I need to add another CMIS user to my organization. What do I need to do? This article will outline the onboarding process for CMIS end users. A: There are up to four (4) steps that have to take place for a new user to join CMIS. Read what those ...

• CMIS FAQs

  WHAT IS CMIS? The Community Management Information System (CMIS) is the Delaware Continuum of Care (CoC)’s Homeless Management Information System (HMIS). HMIS is federally mandated by the United States Department of Housing and Urban Development ...

• DE-CMIS Annual Calendar

  See the attachment for the DE-CMIS Annual Calendar. This Calendar outlines the general time periods of CMIS-related events and deadlines, as they apply to: Federal Reporting Other (state/local) reporting CMIS Administration CMIS Documentation Note ...